Active Customer Centric:
Every customers' request are tracked from the beginning to the end. Each case will only be closed after receiving final confirmation and that they are satisfied with our service.
​
Knowledge platforms:
With rich reference and materials, e.g.: FAQ, SOP & Application notes, partners can easily reference and search for information from our knowledge base.
​
Q-Tech Support Center (QSC):
With our simple and intuitive web-based service platform, requests can be tracked and reported via. a unified platform. Our quick response policy ensures that our partners receive satisfactory answers to any technical questions. Qbic is devoted to providing the best partner services possible. With quick and easy access to QSC, partners will be able to get the up-to-date information.
​
Remote Control Center (RCC):
To improve customer experience and reduce TTM (Time To Market), we provide API sample to our partners, enables managing, controlling, setting multiple devices anywhere at anytime, including remote firmware update via. web-base system.
​
​
Document Support:
Technical documents, FAQ, QSG and more can be found in our environment friendly archive for additional product information.
​
​
​
Qbic Software Support:
Qbic provides the most undiminished development resources to help developers integrate solutions seamlessly and effortlessly.
​